Shipping policy

Shipping Information

All orders are fulfilled Monday through Friday excluding weekends and holidays. Orders are shipped within 1-5 business days from the receipt of payment verification. 

We are not responsible for unexpected shipping delays cause by circumstances related to the courier or the weather. 

Please allow up to 5 business days for your order to be shipped during sales.

All domestic order are shipped via USPS and all international orders are a flat rate of $35. 

You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update. 

Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received. 

We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct. 

International Orders 

International packages may require additional processing time. 

House Of Bailey is not responsible for additional shipping and customs charges incurred by customer when importing goods.

If a package is retuned to HOB due to unpaid charges, we will not issue a refund and reshipment charges will apply.

If the wrong address is entered at checkout and the package is retuned back to us there will be a reshipment fee of $8 USD due prior to reshipment.

Once the item is shipped we are unable to make changes to shipping address. 

If your tracking information states delivered and your believe this to be an error. Please contact your local post office. 

***All items sent back are at the senders expense. It is recommended that you ship items with tracking. We are not responsible for lost items.